Terms & Conditions
Last updated: October 21, 2025
Please read these Terms & Conditions carefully before using the JewelKart website or services. By accessing or using our Services you agree to be bound by these Terms and our Privacy Policy.
1. Definitions
"JewelKart", "we", "us" or "our" means JewelKart Private Limited. "You" or "user" means any person accessing or using our Services. "Products" include jewellery, loose stones and related items listed on the Site.
2. Acceptance
These Terms apply to all visitors, users and others who access the Service. If you do not agree to any part of the Terms, you must not use our Services.
3. Use of Services
- Users must be at least 18 years old to create an account or make purchases.
- When you provide information you represent and warrant that it is accurate and that you have the right to provide it.
- We may suspend or terminate accounts that breach these Terms.
4. Orders and Payments
Placing an order constitutes an offer to purchase. Orders are accepted subject to availability and payment authorization. We may require identity verification and additional information for high-value orders or as required by law (for example PAN for Indian orders above applicable thresholds).
5. Product Information
We strive to accurately describe products. However, product images may vary due to photography and display settings. Jewellery is sold on an "as-is" basis unless otherwise specified. All weights, dimensions and measurements are approximate.
6. Promotions, Gift Cards and Loyalty Schemes
Promotions, gift cards and loyalty point schemes are subject to separate terms. We reserve the right to modify or withdraw promotions at any time. Gift cards are non-refundable unless required by law.
7. Delivery, Returns and Cancellations
Delivery times are estimates. For made-to-order and customised products, longer lead times may apply. Returns, cancellations and refunds are subject to our Returns Policy and applicable law.
8. Liability and Disclaimers
To the maximum extent permitted by law, JewelKart will not be liable for indirect, incidental, special or consequential damages, nor for loss of profit, data or business interruption. Our total liability for any claim arising from the Services shall be limited to the amount paid by you for the relevant transaction.
9. Intellectual Property
All content on the site (text, images, logos, designs) is our property or licensed to us. You may not reuse our content without prior written permission.
10. Third-Party Services
We may use third-party services (payment gateways, logistics, analytics). Third-party terms and privacy policies apply to your use of those services.
11. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Chennai, India.
12. Changes to Terms
We may modify these Terms from time to time. Updated Terms will be posted on our site and will become effective as of the "Last updated" date. Continued use of the Services constitutes acceptance of the revised Terms.
13. Contact
If you have questions about these Terms, contact us at legal@jewelkart.example.